I'm sorry that I've been very ranty (is that even a word?) over the last week or so, but hopefully this will be the last one. Everyone has been going mad over Tossed, the salad place, since it opened a couple of doors down from our office. There are a couple of things they do which I find offensive:
1. Charge 50p to heat up your wrap.
2. Charge you for swapping ingredients out of their house salads and wraps - they are made up on the spot not pre-prepared so it wouldn't be too difficult to swap a like-for-like.
For a brand that trades in the Innocent/Pret lovely food brand category, those are pretty unfriendly things to do. So even though the banana custard is really good, I may have to stop my patronage and stick with Pure California (less options, happy about swapping).
hmm that does sound a bit misguided.. There's no reason why either activity would be inconveniencing anyone enough to warrant a charge. Shame, as you say it kind of goes against the brand category, or at least the vibe you get from other brands in the same category.
Posted by: Helen-LG | May 27, 2009 at 03:03 PM