Things like this make me happy. This is the back of the Harvey Nicks despatch note:
Basically you can take it to the post office so you don't have the extra inconvenience of filling in a proof of posting (and special delivery postage is covered by the store). Yes, it's pretty sad that things like this make me happy, but as I've said before and will doubtless say many more times, it's all about the detail.
What's not so good is that I sent the item back on Tuesday and I've still had no confirmation that they've received it or when they're going to process my refund. Hmmm. By internet time that's pretty slow. So 1-1.